Conditions of use

Overview

This website is operated by Château Joliette. By accessing and using any part of this site, you agree to this agreement.

If you do not accept all the terms and conditions of this agreement, then you must not access the website or use the services offered therein. You may review the most current version of this agreement at any time on this page. We reserve the right to update, change or replace any part of these terms and conditions without notice.

Copyrights

Copyrights on content, images, videos, and graphics are owned by Château Joliette. The "Château Joliette" logo is a trademark of Château Joliette. Reproduction and redistribution of any graphical elements on the site is prohibited without written permission from Château Joliette.

The content of this site may be used without modification for non-commercial purposes of an informative or educational nature, provided the source and link to the Château Joliette site are acknowledged.

To obtain authorization for use, please contact us.

Prohibited uses

You are prohibited from using the Site or its content: (a) for illegal purposes; (b) to induce others to commit or participate in illegal acts; © to violate any regional ordinance or any international, federal, provincial or state law, rule or regulation; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to harass, abuse, insult, hurt, slander, libel, disparage, intimidate or discriminate against anyone on the basis of gender, sexual orientation, religion, ethnic origin, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used to compromise the functionality or operation of the Service or any associated or independent web site or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, hijack, extort information from, browse, explore or scan the web (or any other resource); (j) for obscene or immoral purposes; or (k) to interfere with or circumvent security measures of our Service, any other web site, or the Internet. We reserve the right to terminate your use of the Service or any related web site for violating prohibited uses.

Confidentiality and security

We adhere to all applicable laws regarding the protection of personal data. However, we cannot ensure data security if you use an unsecured device or if you connect from a public place. In these situations, we are not responsible for any damage.

Please be aware that e-mail is neither secure nor confidential, and can be lost or intercepted, just like traditional mail. We are not responsible for any damage that may occur during the exchange of e-mails, whether you are the sender or the recipient.

It is your responsibility to protect and safeguard your own data and IT equipment.

Applicable law

These terms and conditions of use shall be governed by and construed in accordance with the laws of Canada and Quebec.

Privacy policy

Introduction

As part of our commitment to privacy, we take the confidentiality of the information you entrust to us very seriously. The purpose of this policy is to inform you about how we collect, use and protect your personal data.

Our Head of Data Protection and Privacy oversees these methods. If you have any questions about this policy, please contact him at the addresses given.

c.rousseau@chateaujoliette.com

Chief Privacy Officer: 450, rue St-Thomas, Joliette, QC J6E 3R1

Type of information collected

We collect the personal data you provide via our website as soon as you communicate or interact with us.

The personal data we may collect includes :

Your name
Your e-mail address
Your telephone number
Your postal address

End of collection

With your consent, the data collected will be used for the following purposes:

Provide the services or products you have requested
Improve our website and services
Promote products and services that may be of interest to you, including customized ads on social networks and digital platforms.

We also use mandatory essential cookies that you cannot disable for the proper functioning and security of our sites. They secure your connection, adapt the interface to your choices (e.g. choice of language) and remember your cookie preferences.

Collection methods

We collect your information via :

Online forms
E-mails
Social media platform and third-party site
Sample files

Social media platforms and third-party sites

We have a presence on various social media platforms such as Meta and LinkedIn. When you interact with us via these platforms, please note that their own terms and conditions and privacy policies apply.

Our websites may include links to other sites or services that are not under our control. Once you navigate away from our sites, our privacy policy no longer applies.

Before sharing any personal information on these social media platforms or other sites and services, we advise you to carefully review their privacy policies and cookie guidelines.